Privacy first
How we handle your data
We built Tap In Case to help people be identified and reach the right contact quickly. This policy describes what we collect, how we use it, and the choices you have.
Information you provide
- - Profile details you add (name, emergency contact, optional medical notes or instructions).
- - Account basics like email and login credentials.
- - Support communications when you contact us.
Information collected automatically
- - Basic device and browser data when you visit our site.
- - Non-identifying analytics to improve reliability and performance.
- - Minimal logging of tag scan events to ensure availability and security (no ad tracking).
How we use your information
- - Show the info you choose to display when someone scans your tag.
- - Facilitate the call or notification flow you configure.
- - Operate, secure, and improve the service.
- - Respond to support requests.
How we share
- - Operational vendors (hosting, analytics, payments, support) with only what they need.
- - No selling of personal data and no sharing with advertisers.
- - Legal or safety requirements when compelled or needed to protect users.
Security
Data is encrypted in transit and stored with role-based access. NFC payloads are locked to prevent tampering, but always avoid adding sensitive data you would not want displayed in an emergency.
Explanation of why emails are sent
Tap In Case provides NFC-based safety tools for cyclists and families. Our mobile application allows users to associate emergency contact information with a physical helmet sticker. Emails are transactional and sent only when a user explicitly initiates an action, such as sending an emergency notification or verifying their account.
What kind of emails will you send? Transactional emails only. Emails are sent as a direct result of user actions in our mobile application, including emergency contact notifications, account verification, and security alerts. We do not send marketing or promotional campaigns.
How are recipients added? Recipients are explicitly added by users within the app. Messages are only sent when a user initiates an action.
Can users unsubscribe? Yes. Users can manage or disable notifications within the application at any time.
Your choices
- - Update or remove your profile info at any time.
- - Request deletion of your account and data; locked tags will no longer show your details.
- - Opt out of non-essential analytics where offered in your account settings (if available).
Contact
Questions or requests? Email privacy@tapincase.com.